Payment and Invoice

Payment

• Which payment options do I have?
• My payment has failed, what should I do?
• Why did I receive a payment reminder?
• How will I receive my refund?
• Do I need to pay VAT?
• I have cancelled my order, why have I not received my refund?
• Why do I need to pay an extra charge if I choose 'Pay on Invoice'?
• I have overpaid my order, how can this be resolved?

• I would like to pay later with Billie. Which bank details should I use?

Invoice

• How can I change the email address where I receive my invoices?
• What are our bank details?
• How can I change my invoice address?
• Where can I find my credit invoice?
• When will I receive my invoice?
• I have not received my invoice, now what?
• How do I pay on invoice?
• Does my order go directly in production when I select the pay by invoice?
• How do I increase my credit limit?

Sales Tax

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