Status: Done
You can link to customer service content manually from anywhere.At this moment there is no specific Contentful integration.
Relative links are possible to be placed as such;
/cs/articles/{articleId}/cs/categories/{categoryId}
One could also use the category/article title in url like;
/cs/articles/12-how-can-we-help/cs/categories/96-artwork
Yet that would mean you need to use a localised link per shop/language.Using category and article numbers only enables easy use on any language site.
From external tools you can link append the site domain to the above logic:
https://www.helloprint.co.uk/cs/articles/12-how-can-we-helphttps://www.helloprint.co.uk/cs/categories/96-artwork