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What is the status of my complaint?

We understand that a complaint is already unpleasant enough, and we strive to do everything we can to solve it for you. While it's currently not possible to track the status of your complaint, you can always contact us for updates. We aim to respond within two business days and keep you informed of the progress.

If you are looking to report a complaint, you can do so via chat or by filling out a complaint form here.